Accessibility Statement

Our Commitment to Accessibility

At Isle Hear Care, we are committed to making our website and services accessible to everyone, regardless of ability, technology, or circumstance. We aim to ensure that digital content is inclusive, easy to navigate, and compatible with a wide range of assistive technologies, following recognised standards such as the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Measures We Take

We use clear, plain language throughout the website. All images have meaningful alternative text and headings are descriptive. Text and background colours are chosen to ensure sufficient contrast, and content is designed to work with screen readers. The website allows text resizing and page zoom without loss of functionality. Core features are tested using Google Sites accessibility tools.

Known Limitations

While we strive for full accessibility, some areas of the website may have minor limitations. These include third-party content such as booking widgets, Google Maps, or social media embeds that we cannot fully control, and older or non-standard browsers that may not render all features perfectly. If you encounter difficulties accessing content or using the online booking system, we will provide assistance or information in an alternative format.

Feedback and Support

We welcome feedback on accessibility. If you experience barriers or require information in another format, such as large print or plain text, please contact us at info@isle-hear.im or by phone at [insert phone number]. We will review all feedback and respond within five working days where a reply is requested. Appointments can also be booked by phone if you are unable to use the online system.

Compliance Status

The Isle Hear Care website has been built using Google Sites, which is compatible with major web browsers and assistive technologies. Based on self-assessment, most features are accessible, with limited exceptions due to third-party content.

Ongoing Efforts

We continually review our content and website features to improve accessibility and user experience. Future updates will take accessibility standards into account as a core requirement.

Version 1.0

Published: Tuesday 20th January 2026

Review date: January 2028

This Accessibility Statement is subject to periodic review and amendment at any time in response to changes in legislation, professional guidance, or service scope.